Cafe Iman West, LLC DBA CIWLEARNING

Where People + AI Drive Performance

Government Registered | EFL Training | Leadership & DEIB Education | Learning Analytics | Voiceover | Strategic Coaching

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About CIWLEARNING

Creative professionals planning website strategy with sticky notes on glass board.

Customer Value Proposition

We empower organizations to translate leadership vision into measurable outcomes through integrated learning, strategy, and technology. Founded by leaders with decades of experience across military, corporate, and global sectors, our solutions are grounded in real-world execution, not theory.

We provide:

Whether you’re a school system, public agency, or multinational business, we help you map what matters, align your people, and lead with purpose.

Professional speaker delivering podcast or training session in contemporary office studio

Our Vision

We exist to bridge leadership, language, and culture—empowering organizations to lead with clarity and purpose in a diverse, interconnected world.

Founded by Dr. William Hamilton, a retired U.S. Navy LCDR with 23+ years of global service, our vision is rooted in real-world execution and cross-cultural fluency.

We envision a future where:

Through innovative coaching, AI-powered learning, and data-informed design, we help individuals and organizations grow, align, and thrive—across borders and beyond boundaries.

CAGE: 00CL9 DUNS: 119508288

https://orcid.org/0009-0001-9233-8134

Diverse young professionals celebrating success during a collaborative workplace training session

Our Approach

Every engagement begins by listening — to your people, your data, and the outcomes you actually need. We map what matters first, so effort goes where it moves the needle.

Then we blend human coaching with AI-powered tools: personalized learning content, voiceover and language practice, learning analytics, and intercultural assessment. Technology scales the work; people stay at the center of it.

We start small, measure honestly, and scale what works — practical steps and results you can see, whether we’re coaching one leader or training a global team.

Senior professional guiding diverse group of young women during a leadership strategy session

Why Us?

We bring an uncommon blend of operational leadership, academic excellence, and global expertise in talent development, intercultural competence, and inclusive coaching. A registered U.S. government contractor, CIWLEARNING provides strategic solutions in leadership training, DEIB consulting, and learning platform development using tools like Moodle.

Our offerings include AI-powered voiceover and text-to-speech solutions to enhance accessibility and engagement. We help organizations build internal capability, boost retention, and drive measurable outcomes through culturally competent, technology-enhanced learning.

Operationalizing the Organizational Vision

A vision only matters when your people can live it on the job. We operationalize yours by starting with one question — who are your people becoming? — and building backward from that answer to purpose, competencies, and the daily environment where the work actually happens.

From there, vision becomes design: learning experiences mapped to clear competencies and assessed against proven quality gates — knowledge, skill, reflection, transfer, and on-the-job performance. Nothing stops at the certificate; every engagement is built to show up in authentic, real-world participation.

The result is strategy that isn’t a poster on the wall but a measurable operating rhythm: leaders coached, teams aligned, and progress you can track from the first lesson to the boardroom.

Sample Training and Learning Content

PMF-C1 Lesson 11: Civil Liberties vs. Public Safety

Police officers in riot gear on a city street — the tension between public safety and civil liberties

This lesson explores the tension between national security and individual rights in the digital age. Learners analyze real-world legal scenarios, engage in structured debates, and practice advanced vocabulary and academic phrasing tied to civil liberties, surveillance, and constitutional law. Designed for 50–60 minutes (with optional extension), it includes articles, a dynamic role-play, discussion prompts, gap-fill exercises, and a formative quiz. Built on CEFR C1 and Bloom’s domains, this lesson enhances fluency, critical reasoning, and intercultural awareness.

Download PDF

Download Sample Lesson: Exploring the Temples of Kyoto, Japan

Download Sample Lesson: AI Awareness — What is AI and Why Does It Matter?

Products & Services

Flagship certification program

AIOP℠ — the Operator Compass service mark of the AI Operator Program, Human-Governed AI Operations

AI Operator Program

$100 · $125 · $165 — three stages, six certificates

Producing AI output is easy. Being accountable for it is the skill. A three-stage professional certificate for people already answerable for AI-enabled work — operations and program managers, functional managers, consultants, founders and governance professionals. Ten modules. The certificate is not the product. The product is a chain of operating artifacts built around one AI workflow you are responsible for.

StageThe question it answersTimeFeePrerequisite
CoreCan you govern a single AI workflow?16–22 h$100None
Strategic TrackDid it produce organizational value?26–37 h incl. Core$125 incl. CoreNone
OperationsCan you run it as an accountable operation?33–50 h$165Strategic Track

Roughly 60–85 hours in all, or 14 to 24 weeks at three to five hours a week. Graded work is scored against a published four-level rubric; knowledge checks pass at 80%. Operations closes with a performance assessment in a bounded lab that includes one unannounced instructor-injected failure — you are not graded on avoiding it. Aligned to O*NET-SOC 15-1299.09.

Enrolment and delivery are on our learning platform, lms.drbill360.net. Each stage is purchased there.

See the full program

Enrol — Core $100Strategic Track $125Operations $165

Capability Alignment Clinics

SMAC Capability Alignment Clinics

A free introduction, then three levels — personal, professional, organizational

You complete the SMAC alignment instrument, and you receive a personalized report that says who you are becoming — not a score. Every clinic ends with a 30/60/90 plan and a 90-day Movement Report, so the work outlives the session. Delivered online. Start with the free Alignment Ladder if you are not sure which level fits.

ClinicWho it is forWhat you receiveFee
The Alignment LadderAnyone — start hereWhat the clinics do, what you receive, and which of the three fits youFree
Personal CapabilityPersonal clarity, before roleSMAC matrix · personalized Alignment Report · 90-day Movement Report · a 30/60/90 plan you could be held to$345
Professional CapabilityThe capability you bring to a roleProfessional SMAC matrix · Alignment Packet · 90-day Movement Report · a 30/60/90 plan and an operating rhythm$345
Organizational ImpactTeams and enterprisesDiagnose enterprise alignment, surface the seams where coordination breaks down, build a plan with named owners and a leadership cadence. Qualifying cohorts also receive an aggregate group report and briefing$345/seat
5-seat minimum
from $1,725
arranged directly

An optional private 30-minute debrief with Dr. Hamilton is available separately for $62.50 at every level. The Organizational Impact clinic is arranged with Dr. Hamilton rather than bought off this page. An officer purchases a block of seats and assigns them, which is why it carries a five-seat minimum. Get in touch and he will set up the order with you.

Enrolment and delivery are on our learning platform, lms.drbill360.net. The instrument itself can be tried first, free, on the SMAC Academy demo.

Start free — The Alignment Ladder

PersonalProfessionalOrganizational — enquireTry the free demo

Teaching English as a Foreign Language

Teaching English as a Foreign Language

$30.00

EFL/ESL Coaching and Language Development: 🗣️ TEFL Certified since 2019 | Professional English Coaching for Global Learners 🔹 Rate: $25–$30 per session (50–60 minutes) 🔹 Each Session Includes: ✅ 2–3 personalized AI pronunciation audio files ✅ 8 curated vocabulary words (pronunciation, meaning, and usage examples) ✅ Structured role-play practice to develop natural conversation ✅ Occasional reading articles (~250 words) to strengthen comprehension and critical thinking I provide results-driven, personalized English coaching focused on speaking confidence, vocabulary expansion, pronunciation clarity, and practical fluency for real-world success. Sample B1/B2 Lesson: AI-Awareness: What is AI and Why Does it Matter? Sample B1/B2 Lesson 332: Exploring the Temples of Kyoto, Japan

Intercultural Assessment

Intercultural Assessment

$125.00

Intercultural Development Services: 🌍 IDI® (Intercultural Development Inventory) Qualified Assessment & Coaching 🔹 Certified IDI Qualified Assessor since 2023 🔹 Rate: Strategic hourly rate based on assessment, feedback session, and personal/professional development planning. I help individuals, teams, and organizations uncover their intercultural development profile, interpret results with precision, and create actionable growth plans for navigating today's global, diverse environment with competence and confidence. 🔹 Services Offered: ✅ IDI Individual Assessments ✅ IDI Group Assessments ✅ Guided Feedback & Debrief Sessions ✅ Intercultural Development Action Planning Rate/hr. Certification: IDI Qualified Assessor

SMAC Strategic Alignment Clinic — people and AI driving performance

SMAC Strategic Alignment Clinic

Individual & Team Clinics

Complete the 70-question SMAC/CPTD alignment instrument and receive a personalized, AI-generated Capability Alignment Report — who you are becoming, a 30/60/90-day development plan, and a completion certificate. Now including the AI Readiness module for the age of AI. Team briefings available for cohorts.

Try the Free Demo

Book a Clinic

Try Sara Osman's Art Therapy Workshop!

Try Sara Osman's Art Therapy Workshop!

€10.00

🌍 Discover Your Creative Side: Art Therapy Workshop Body : Explore, create, and heal with Sara Osman's online Art Therapy Workshop . Perfect for beginners! Try a single session today and unlock your inner artist. Weekly on Zoom All supplies are basic household items. Call to Action: Join a Single Session – Only €10! LinkedIn: https://www.linkedin.com/in/sara0sman/ Contact: WhatsApp: +389 61 2858 241

🎯 Audio AI voiceover -Basic Package

🎯 Audio AI voiceover -Basic Package

$30.00

🎧 Professional AI-powered narration of up to 300 words delivered in MP3 format .🎯 Includes a free short clickable HTML script (~250–300 words).Perfect for short e-learning clips, podcast intros, or explainer segments. Delivery in 2 days with 1 revision included. ✅ Natural-sounding AI narration ✅ MP3 file output ✅ Free short HTML script (dropdown format) AI Voiceover , AI Voiceover 2 , and AI Voiceover 3

🎯 Audio AI voiceover -Standard Narration + Free Medium HTML

🎯 Audio AI voiceover -Standard Narration + Free Medium HTML

$65.00

🎧 AI narration for up to 800 words delivered in MP3 format .🎯 Includes a free medium clickable HTML script (~600–800 words).Ideal for longer course lessons, educational content, or marketing videos. Delivery in 3 days with 2 revisions included. ✅ MP3 file output (higher quality) ✅ Choice of voice tone (warm, corporate, conversational) ✅ Background music syncing available ✅ Free medium-length HTML script (dropdown format) AI Voiceover , AI Voiceover 2 , and AI Voiceover 3

🎤 Provide a natural, trustworthy voiceover for your content

🎤 Provide a natural, trustworthy voiceover for your content

$25.00

🎙️ Voiceover Artist | Educator | Ph.D. in Organizational Leadership I'm Dr. Bill Hamilton — the voice behind DrBill360. With a background in leadership, education, and professional narration, I bring clarity, calm, and credibility to your projects. Whether you need: 🎓 Engaging eLearning narration 📚 Captivating audiobook voice 📢 Warm, authoritative commercial tone I'm here to deliver polished, studio-quality voiceovers that bring your message to life with confidence and precision. 🔹 Standard Order Includes: Up to 100 words narrated professionally Delivery in 2 days 1 revision included MP3 audio file (studio quality) Primary Demo , Audio Book Narration , eLearning Demo , Commercial Voiceover , Character Voiceover Optional Gig Extras: 🚀 Extra-fast 1-day delivery (+$10) 📢 Commercial rights (+$25) 📺 Full broadcast rights (+$80) 🎵 HQ WAV file (+$15) 📂 Split up to 5 files (+$15, +1 day) ✏️ Extra revision (+$10, +1 day) 🎶 Background music (+$25, +1 day) 🎤 Live direction session (+$65, +1 day)

Development Coaching

Development Coaching

$130.00

Coaching Services Offered: 🌟 Life coaching , personal growth coaching , professional development , career coaching , and business leadership coaching — all tailored to your goals. 🔹 Rate : Competitive hourly rate, customized to drive real, lasting results. 🔹 Approach : Strategic and solution-focused, grounded in proven coaching frameworks like GROW , CLEAR , and OSKAR . Whether you're seeking clarity in your life, advancing your career, or scaling your impact as a leader, our goal-oriented coaching sessions help you navigate challenges and achieve measurable, sustainable success . Certificate: Certified Professional in Talent Development

Training/Lecturing Services

Training/Lecturing Services

$130.00

With deep experience in organizational development , leadership education , and professional growth , I offer high-impact training and lecturing services tailored for businesses, academic institutions, and government clients. 🔹 Session Focus : ✅ Corporate and nonprofit leadership development ✅ Workplace resilience and adaptability ✅ DEIB-informed professional development ✅ Strategic change management training Delivery Options: 🔹 Virtual Appearances – Zoom, Teams, Webinars Perfect for global access and remote teams. Included in standard rates — no travel required. 🔹 In-Person Engagements – Conferences, Workshops, Executive Retreats Standard speaking/training/lecturing rates plus reasonable travel expenses (airfare, hotel, meals, mileage, or rental car). AI for Good or for Bad?

🧹Data Cleaning & Preparation (Standalone)

🧹Data Cleaning & Preparation (Standalone)

$50.00

Base Price: $50 Includes: Cleaning up to 10,000 rows and 25 columns Timeframe: 2–3 days Deliverable: Cleaned dataset (CSV, Excel, or database-ready) + summary of what was cleaned ✅ Covers missing values, duplicates, formatting, basic feature engineering. Certificate: Python for Data Science and Machine Learning Bootcamp

📊Data Visualization & Exploratory Analysis (EDA) (Standalon

📊Data Visualization & Exploratory Analysis (EDA) (Standalon

$75.00

Base Price: $75 Includes: EDA for up to 10,000 rows and 25 columns Timeframe: 3–4 days Deliverable: Report with charts, heatmaps, descriptive stats (PDF + images or Jupyter Notebook) Certificate: Python for Data Science and Machine Learning Bootcamp

🧠Bundled Full Service (Cleaning + EDA + Basic Model)

🧠Bundled Full Service (Cleaning + EDA + Basic Model)

$225.00

Bundle Price: $225 (saves $25–30) Includes: Data cleaning, EDA report, basic predictive model Timeframe: 7–10 days Deliverable: Full pipeline (Cleaned Data ➔ EDA ➔ Model) with documentation ✅ Perfect for small businesses, solopreneurs, or academic users. ✅ Larger datasets (over 10K rows or 25+ columns) may require a custom quote. ✅ Clear deliverables must be confirmed upfront (target variable, goal, file format). Certificate: Python for Data Science and Machine Learning Bootcamp

Credentials & Certifications

IDI Qualified Assessor

Download Python for Data Science Certificate

Download IDI Qualified Assessor Certificate

Download Doctor of Philosophy Diploma (2023)

Download Udemy Claude Code Certificate (2026)

Contact Us

We value your questions and feedback!

Please reach out to us anytime at support@ciwlearning.com and we’ll get back to you as soon as possible.

Our business operates online to serve clients across regions and time zones efficiently.
We typically respond within 1–2 business days.

Cafe Iman West, LLC DBA CIWLEARNING

99 Wall St ste 1676, New York, NY 10005, USA

Phone: +1 (716) 579-7488

Hours

Monday–Friday: 9:00 am – 5:00 pm (ET)

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